Terms of Service

Last updated: June 6, 2026

These Terms govern your use of RivalWatch (the “Service”), operated by Cadrex Systems LLC (“we,” “us,” “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

RivalWatch monitors publicly available web pages you select, detects changes, and generates AI-assisted summaries and competitive briefs. Features and limits vary by plan.

2. Your account

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.
You must be at least 18 and able to form a binding contract. Accounts are for business use.
We may verify your email before enabling certain features.

3. Acceptable use

You will use the Service only for lawful purposes and will not misuse, overload, reverse-engineer, or attempt to disrupt it.
You are responsible for the pages you choose to monitor and for ensuring your monitoring complies with applicable laws and the terms of the sites you monitor. The Service accesses only publicly available content; you will not use it to circumvent access controls, logins, or paywalls.
You will not resell or provide the Service to third parties except as expressly permitted by your plan.

4. Subscriptions, billing & renewal

Paid plans are billed in advance on a recurring monthly basis through our payment processor, Stripe. Subscriptions renew automatically until you cancel.
By subscribing, you authorize us (via Stripe) to charge your payment method each billing period.
We may change prices; we will give you reasonable advance notice, and changes apply to the next billing period.
If a payment fails, we may retry it and may suspend or downgrade paid features until payment succeeds.

5. Cancellation & refunds

You can cancel anytime from the billing portal. Your paid access continues through the end of the current billing period, and you will not be charged again. Except where required by law, payments are non-refundable — see our Refund Policy.

6. AI-generated content — no reliance

Summaries, insights, classifications, and briefs are generated automatically using AI and may be incomplete, outdated, or inaccurate. They are provided for informational purposes only and are not professional, legal, financial, or investment advice. You are responsible for independently verifying anything before acting on it. We are not liable for decisions made in reliance on Service output.

7. Third-party sites

We are not affiliated with, endorsed by, or responsible for the websites you monitor or their content. Trademarks and content of those sites belong to their respective owners.

8. Intellectual property

We own the Service, its software, and its branding. You retain ownership of the data and configurations you submit; you grant us a limited license to process them solely to provide the Service.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT IT WILL DETECT EVERY CHANGE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CADREX SYSTEMS LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100.

11. Indemnification

You agree to indemnify and hold harmless Cadrex Systems LLC from claims and expenses arising out of your use of the Service or your violation of these Terms or applicable law.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service. Sections that by their nature should survive termination (e.g., disclaimers, liability limits) will survive.

13. Changes to these Terms

We may update these Terms; we will revise the “Last updated” date and, for material changes, provide notice. Continued use after changes means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-laws rules. The exclusive venue for disputes is the state and federal courts located in Colorado, and you consent to their jurisdiction.

15. Contact

Cadrex Systems LLC · Colorado, USA · info@joinrivalwatch.com